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Hey Vladimir-Mihai,

We’ve been talking with thousands of you about how we can help you get even more from your money.

We know you’re looking for easier ways to manage your spending everyday, not just when you’re abroad, and that saving a little money is always nice, too. So, we’re launching a brilliant new app to help you spend, save and invest with us, releasing new Rewards that bring you cashback and discounts from top brands, and working on lots more still to come!

As we invest in new benefits to bring you value everyday, we’ve taken a look at all of our features and made a few changes, mostly to the ones that aren’t used very often. This has meant a few updates to our terms and conditions, which you should know about.

The key changes are:
To give you more peace of mind, we’re adding more detail in our terms about how we “safeguard” your money.
You know that sinking feeling you get when you pay someone and moments later realise you put the wrong account details in? We’re addressing this by introducing an ability for our support teams to reverse some mistaken payments made into Revolut accounts.
As you probably know, if you exchange more than our free exchange limit in a month, you pay a fee. This limit is decreasing to 1000 EUR each month (which, our research shows, most of you won’t hit anyway). Above that limit, our fee will stay the same at just 0.5%, and we’ll let you know if an exchange will be subject to a fee. Our Premium and Metal plans still have unlimited exchange, as they always have.
You will continue to enjoy the same interbank exchange rates on weekdays. For exchanges at the weekend, we’re slightly increasing our mark-up for major currencies from 0.5% to 1%, to cover our risks when the market moves (as it has a bit recently). The mark-up for other currencies is staying the same – see the full list here. (Remember, you can avoid this fee completely by making an exchange on weekdays.)
Our most popular payment types, such as payments to Revolut users, domestic transfers and Euro transfers within the Single Euro Payments Area are remaining free. If you make any other transfer to an account outside of your country, your first payment each month is also remaining free, but after that there will be a fee of 0.5 EUR per payment.
If you make a transfer to a country that is not in its national currency, there will be a fee of 3 EUR for USD transfers (like US Dollars to Brazil) or 5 EUR for non-USD transfers (like GB Pounds to Brazil.) We’ll always let you know beforehand if a transfer you are about to make will incur a fee.
We’ve also made some other changes to make things simpler. You can find out all the details in our updated terms and conditions.

These changes will take effect on August 12, 2020. If we don’t hear from you before then, they will apply automatically. If you want to close your account because of them, you can do that without charge, but we’ll be sad to see you go.

If you have any questions, you can read our FAQ or contact our in-app customer support team.

If you need more from your Revolut account, then take a look at our Premium and Metal plans, which offer unlimited FX and even more features, including Junior accounts, commission-free trading and more. You can upgrade by clicking here.

Thanks for being part of Revolut!